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Social Media Open API Strategies for Bricks + Clicks Retailers
Best Buy has created a stir by opening up the Application Programming Interface for their e-commerce engine. Amazon pioneered this, and for several years its been easy to post a widget on your blog or...
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Lean UX + Integrating Product Design with Agile Process
Tim McCoy of Cooper in San Francisco has posted new thinking about Lean UX and how it is the outgrowth of trying to integrate UX design with Agile project development. UX design, like most product...
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Hey, Tell Me Why Southwest Cost Me A Steak Dinner in Vegas!
Tuesday afternoon I was sitting in an exit row seat of a Southwest Airlines flight from San Francisco to Las Vegas. I was looking forward to a big steak dinner with a small group of friends who...
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Moving On By Native Instincts
This week I’m beginning something new. Something I know will be much closer to where my passions lie and where I believe communications and design strategy are converging. I’m joining Native...
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Phony Car Dealership Marketing Meets the 21st Century
Last Thursday we received two pieces of mail at our home. The first was from the Volvo dealership in Minneapolis where I have my car serviced. The week before last I had taken the car in to have the...
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